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To continue to use Nest Guard, follow the instructions on how to add it back to your account in the Nest app in the Nest Secure User’s Guide.
RESET RING KEYPAD CODE PRO
The light ring should turn yellow and begin a 5-second countdown. Then, tap Alarm or Alarm Pro Base Station, then tap the Keypad you wish to remove.Guard will speak again and say, “Erasing all settings and returning to factory defaults in five seconds.
RESET RING KEYPAD CODE SOFTWARE
Do not release the button while Guard goes through a software version and check.When Guard says, “Release to erase all settings,” let go of the button. Press and hold the 2 button on Guard’s keypad.Set Nest Secure to Off with Nest Guard’s keypad, or the alarm may sound.Remove Nest Secure from your account in the Nest app.Note: As a security precaution, a factory reset can’t be done if Nest Secure is armed in Home and Guarding or Away and Guarding, speaking a Heads-Up, sounding the alarm or if the battery is critically low. If the Nest Detects are online at the time of the reset, they will be removed from your account.If you reset Nest Guard while your Nest Detects are offline, the Nest Detects will appear as offline in the Nest app.After reset, you will need go through the setup process again if you want to use Nest Secure.Reset Nest Guard to factory settingsĪ factory reset should only be done in rare cases for troubleshooting. To silence the alarm, use the Nest app, enter your passcode on Guard or use your Nest Tag. If Guard was sounding the alarm, it should resume to sound the alarm. Guard should restart and say, “Hi, from Nest.” After the restart, Nest Secure should arm to the same level it was set to before it was restarted. After a few seconds the light ring should turn off.Press and hold the 5 button on Guard’s keypad until its light ring starts to spin blue (about 10 seconds).With the app or Nest Guard, set Google Nest Secure to Off, or the alarm may sound.Generally, a factory reset shouldn't be done unless you’ve already removed Guard from your account in the Nest app. You may need to restart Nest Guard if there’s an issue with its Wi-Fi connection or if it’s unresponsive. You will not be able to use the Nest app to check the status of your Nest Secure, control your Nest Secure devices, or receive notifications from your alarm system.įor more information, go to this Community Forum post. It will not be accessible in the Nest app and will no longer connect to the internet. smckenn1 July 2, 2023, 12:47pm 8 That did not work. It used to work perfectly and now there are a few bugs. I think Hubitat has stopped development working on HSM. On April 8, 2024, Nest will no longer support Nest Secure. included manually Included with smart start Removed from HSM and re-added to HSM This is definitely an issue with HSM.
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